PRIVACY POLICY
 

•  Aqi Street, the security of our customer's data is very important. Any personal data you provide to us will be stored securely and confidentially. It will be processed in accordance with applicable legislation and this privacy policy, which sets out what personal data we collect from you when you interact with us and how we use the data.

• We take strict technical and organisational measures to protect against unauthorised or unlawful use of your personal data, including encrypting the data to applicable industry standards.

• Where you have set a password to enable you to access parts of our site, you are responsible for keeping this password confidential. Please do not share your password.

• Any changes we make to this policy will be reflected on this page and notified to you by email, where appropriate.

RETURN POLICY
 

No cancellation of order, EXCHANGE or refund will be entertained, unless the item you have ordered is out of stock or we are unable to fulfil your order for any reason whatsoever.

If an item is defective, we will replace the item once the defective item is returned to us, provided that we receive notice of the defect within seven (7) days of receipt of such defective item by you, together with the receipt evidencing the purchase made by you.

To return a defective item, please contact our customer service department for assistance via email. Our contact details are as follows: DO NOT change directly to address on receipt.

PAYMENT METHODS
 

We accept payments via major credit cards (Visa and MasterCard) and Internet Banking (FPX). We have the right to amend prices found in this website at any time available. Despite our dedication in maintaining accurate and correct pricing in the website throughout the time, there may be error(s) from time to time. Should there be such situations of error, you will be notified via email before your ordered product(s) are delivered to you.

Fee of shipping is not included in the product’s price. Shipping fees will be decided upon the size of the product and your order in total cost at check-out page.

To serve you better, once the payment is confirmed you will be receiving a confirmation email of the order from our payment gateway partner. Once the payment of your order is credited to us, the product(s) will be delivered to you. Terms and conditions of shipping/delivery will apply.